Privacy Policy

Last updated: 28 October 2026

Magical Teepee Events respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains what information we may collect when you visit our website, make an enquiry or booking, or communicate with us, and how that information may be used.

Information We Collect

When you make an enquiry or booking with Magical Teepee Events, we may collect information such as:

Your name
Email address
Phone number
Event or delivery/setup address
Party date and booking details
Your child’s first name and age where required for your booking
Theme, package and optional-extra selections
Information you provide in messages, emails or booking forms
Payment information relating to your booking

We only request information that is reasonably necessary to respond to your enquiry, provide your booking or operate our business.

How We Collect Information

We may collect personal information when you:

Submit an enquiry or booking form through our website
Contact us by email, phone, text message or social media
Make a payment
Communicate with us regarding your booking
Provide feedback or a review

Our website and third-party services may also automatically collect limited technical information such as browser, device or website usage information.

How We Use Your Information

We may use the information we collect to:

Respond to enquiries
Prepare quotes and booking details
Confirm and manage bookings
Arrange setup, collection or DIY hire
Process payments and refunds
Communicate important information about your booking
Provide customer service
Maintain business and financial records
Improve our website and services
Send communications relating to our services where appropriate

We do not sell your personal information.

Children’s Information

Some bookings may require limited information about a child, such as their first name and age, to personalise or organise a party.

We only collect information that is reasonably required for the booking and ask that this information is provided by the child’s parent, guardian or authorised adult.

Payments

Payments may be processed through third-party payment providers such as Square or through bank transfer.

Magical Teepee Events does not receive or store your full card details when payments are processed through a third-party payment provider. Those providers handle payment information in accordance with their own privacy and security policies.

Website and Third-Party Services

Our website is hosted through Wix and may use third-party services that assist us with website operation, forms, payments, analytics, social media or other business functions.

These providers may process information on our behalf according to their own privacy policies and terms.

How We Protect Your Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

Information may be stored electronically through our website platform, email, business software and other services used to manage bookings and business records.

How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records and meeting any legal, accounting or taxation requirements.

Accessing or Correcting Your Information

You may contact us if you would like to:

Ask what personal information we hold about you
Correct or update your information
Request that information no longer required be deleted, where appropriate
Ask a question about how your information is handled

Privacy Questions or Concerns

If you have a question or concern about your privacy or the way Magical Teepee Events has handled your personal information, please contact us.

Magical Teepee Events

Gold Coast, Queensland

Email: bookings@magicalteepeeevents.com.au

We will review privacy concerns and respond within a reasonable timeframe.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal requirements.

The most current version will be available on our website.